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Cas Hoefman

Principal Solution Engineer, Computer Software

Hi, I am Cas Hoefman a CaaS guy in a SaaS world!

Cas Hoefman's Bio:

Cas Hoefman is an experienced Information Technology professional with an edge in Communication Technologies. Extensive experience with designing, building and supporting national and international Contact Center CRM Implementations for Sales and Service. Specialties: Specializes in Solutions Consultancy, Professional Services and Software Development for Contact Center CRM Implementations in SaaS and CaaS environments. Experience with ACD, Chat, CTI, CRM, Inbound and Outbound Routing, IVR, Knowledge Management, PBX, Reporting and Analytics, Speech Recognition & Text-to-Speech and VoIP technologies.

Cas Hoefman's Experience:

  • Principal Solutions Engineer at Salesforce

  • Senior Solutions Consultant at Oracle

  • Solutions Consultant at RightNow Technologies, Inc.

  • Senior Voice Project Manager at RightNow Technologies, Inc.

  • Senior Program Manager at XO Communications, Inc.

Cas Hoefman's Education:

  • Vrije Universiteit Amsterdam

  • VLC

Cas Hoefman's Interests & Activities:

Wine, Food, Italian cooking, blogging.




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