Cas Hoefman
Principal Solution Engineer, Computer Software
Hi, I am Cas Hoefman a CaaS guy in a SaaS world!
Cas Hoefman's Bio:
Cas Hoefman is an experienced Information Technology professional with an edge in Communication Technologies. Extensive experience with designing, building and supporting national and international Contact Center CRM Implementations for Sales and Service.
Specialties:
Specializes in Solutions Consultancy, Professional Services and Software Development for Contact Center CRM Implementations in SaaS and CaaS environments.
Experience with ACD, Chat, CTI, CRM, Inbound and Outbound Routing, IVR, Knowledge Management, PBX, Reporting and Analytics, Speech Recognition & Text-to-Speech and VoIP technologies.
Cas Hoefman's Experience:
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Principal Solutions Engineer at Salesforce
July 2020 - Present | Seattle, WA -
Senior Solutions Consultant at Oracle
January 2012 - July 2020 | Irvine, CA -
Solutions Consultant at RightNow Technologies, Inc.
June 2011 - December 2011 | Irvine, CA -
Senior Voice Project Manager at RightNow Technologies, Inc.
September 2007 - June 2011 | Chicago, IL -
Senior Program Manager at XO Communications, Inc.
September 2005 - September 2007 | Beaverton, OR
Cas Hoefman's Education:
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Vrije Universiteit Amsterdam
1995 – 2001 -
VLC
1983 – 1990
Cas Hoefman's Interests & Activities:
Wine, Food, Italian cooking, blogging.